Cancel Payments & Loans

This is how you terminate a contract through Moneytoring.com

Do you want to cancel Your contract? You can do that via Moneytoring.com. When you cancel your subscription via our website, it will cost you little time and effort. Below, you can read how to use Moneytoring.com in 6 steps.

Step 1: Find the organization you want to cancel.

Cancelling a subscription via Moneytoring.com starts with finding the right organization. To complete this, simply type the name of the organization You're looking for in the search field on the Homepage. Does the name appear on the screen? Click on it, and You will be redirected to the correct page.

Step 2: Fill in your details

As soon as you have landed on the right page of the organization You're looking for, enter your details in the template on the left side. To be able to cancel your contract, You need to fill out the required fields in the template. At least your name, address, postal code, place of residence, date of birth and e-mail address.

Step 3: Whether or not to delete personal data?

Below the fields with data you can select the box 'Delete my personal information'. If you choose this option, Moneytoring.com will include a request to delete personal data in the cancellation letter.

Step 4: Choose a shipping method

In some organizations, you can only cancel via standard shipping or a registered letter, but occasionally, you can also decide from one of the two options. Do you opt for a registered letter? Then you benefit from the Moneytoring.com 100% cancellation guarantee.

Step 5: Sign your cancellation letter

After you have completed the above four steps, your cancellation letter is ready. It is now only a matter of signing it. To do this, click in the box containing the blue pencil, under "Sincerely." A window will then appear in which you can add your signature.

Step 6: Send your cancellation letter

Do you use Moneytoring.com sending service? Then click on 'Send my cancellation' after you have completed all the steps. If you want to send the cancellation letter yourself, click on the download symbol at the bottom right of the letter. You can download your cancellation letter for free. In that case, please keep in mind that you are responsible for sending the letter. Moreover, you will not benefit from our 100% cancellation guarantee if you do not use our service.

Useful information for cancelling a contract

Adapt cancellation letter

It is possible that you want to add information that is not (yet) provided as standard in the entry form for this category. This is easy to solve. Once you have downloaded the letter, you can still edit it in your word processor.

Check the running time

Check whether the term of your contract has expired. Keep in mind that you have to pay a penalty if you cancel before the end of the term.

Automatic collection

If it takes a very long time before you receive a confirmation from your supplier, you can have the direct debit blocked by your bank. However, the payment obligation remains until you have cancelled (in writing) and received confirmation of this.

Stoning

Have you received confirmation of your cancellation, but money is still being collected from your account? You can always have this refunded by your bank within 56 days.