Here you will find all information about canceling at iD Mobile
Do you want immediate certainty about your cancellation? Arrange it directly online at the largest cancellation service in the Netherlands. When we deliver the cancellation for you to iD Mobile, we give you a 100% cancellation guarantee. This way you can be sure that everything has been arranged, and you will receive free support from us and - if necessary - also free legal assistance in realizing the cancellation.
Do you want to cancel iD Mobile? Fill in the requested information and the letter will be adjusted automatically. Download the letter, sign it and send it to the address provided. You will then receive a confirmation from iD Mobile when your subscription is cancelled.
Fortunately, it is rare. But every year we have a few situations for which we have to call in our lawyer. Organizations that do not accept cancellations, that require cancellation by telephone, or that claim that they have not received a cancellation. The advantage is that a letter from a lawyer works wonders; where we sometimes have trouble getting past customer service, a letter from a lawyer immediately receives the necessary attention from organizations. We offer this legal assistance to our users free of charge.
You can cancel iD Mobile by telephone, but there is a chance that the iD Mobile employee will try to persuade you not to cancel. If you can withstand this, then cancelling by telephone is useful because it is considerably faster than cancelling in writing. If you want to stay out of the discussion on the phone, you can also cancel iD Mobile in writing. Take into account a processing time of up to 30 days. Haven't heard anything after 30 days? Contact our customer service and we will call you right after!
iD Mobile 1 Portal Way
W3 6RS London